Last updated: 11 August 2026
1. Who we are
CL Protective Gear supplies personal protective equipment, protective workwear and safety equipment through an enquiry and quotation process. For privacy questions, contact info@clprotectivegear.co.za or call 081 880 2627.
2. Information we collect
We may collect your name, company name, email address, telephone number, town or area, the PPE or safety equipment you need, quantities, sizes, specifications, workplace details and any information you include in an enquiry. We may also receive correspondence sent by email, telephone or WhatsApp, plus limited technical information such as IP address, browser, device, page interactions, cookies and server logs.
3. How we collect it
Information is collected when you submit a form, contact us by email, telephone or WhatsApp, request or accept a quotation, and when essential website technology records technical data.
4. Why we use personal information
- To respond to enquiries and prepare quotations.
- To confirm products, sizes, quantities, standards, prices, availability and fulfilment arrangements.
- To communicate about an enquiry, quotation or order.
- To maintain business, accounting, security and legal records.
- To improve and protect the website and our services.
- To comply with applicable law.
5. Lawful processing
We process personal information with consent, when necessary to take steps requested before entering into a contract, to perform a contract, to meet legal obligations, or for legitimate business interests that do not unfairly override your rights.
6. Sharing information
We do not sell personal information. We may share only what is reasonably necessary with hosting and technology providers, suppliers or fulfilment partners, professional advisers and public authorities where required by law. Service providers are expected to protect the information they process for us.
7. Cross-border processing
Some service providers may process information outside South Africa. Where this happens, we take reasonable steps to use providers and safeguards that offer appropriate protection.
8. Retention
We keep personal information only for as long as it is needed for the purpose collected and for applicable operational, tax, accounting, dispute and legal requirements. Information that is no longer required is deleted or de-identified where reasonably possible.
9. Security
We use reasonable technical and organisational safeguards to protect personal information. No internet service is completely secure, so we cannot guarantee absolute security.
10. Your rights
Subject to applicable law, you may ask for access to personal information, request a correction or deletion, object to certain processing, withdraw consent, or ask how your information has been used. Contact us using the details above. We may need to verify your identity before acting on a request.
11. Direct marketing
We will send direct marketing only where permitted. You can opt out at any time by using the unsubscribe method in the message or contacting us.
12. Children
This website is intended for businesses and working professionals and is not directed at children under 18.
13. Third-party services
Links to services such as WhatsApp are governed by those providers’ own privacy terms. We encourage you to review them before sharing information.
14. Complaints
You may lodge a complaint with the Information Regulator South Africa. The regulator lists popiacomplaints@inforegulator.org.za for POPIA complaints and publishes current contact details on its website.
15. Changes
We may update this policy when our practices, services or legal requirements change. The current version will be published on this page with its updated date.